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Error Messages
Error: Browser opens when the report is finished running, but the screen is blank.
Resolution: Since this is due to a limitation in the browser regarding the size of the report, reset Adobe to open outside of the browser, this should allow the user to view and print the report.

Error: Interface error message
Resolution: Install appends new path to old path in the autoexec.bat file. Remove old path from path statement.

Error: User can see BIS report information on browser screen but the report prints with partial or no data.
Resolution: Problem appears related to the amount of memory on the printer. Try sending it to a printer with more memory. We have not determined the minimum amount of memory necessary to run all BIS reports.

Error: Unable to view buttons on the bottom of the screen.
Resolution: You need to change the monitor resolution to 800 x 600 or higher.

Unable to set registry Key - Call Support

For NT (or higher) only, a user with Administrator rights to the operating system must change a permission setting on the registry Oracle software key. After Installation of the 32 bit operating system code has been completed an NT administrator must run regedt32 to edit the registry key located at HKEY_LOCAL_MACHINE/SOFTWARE/ORACLE. Highlight this key, pull down the security menu choice for the window, choose PERMISSIONS, highlight EVERYONE and change the "Type of Access" from Special Access to Full Control. Exit regedt32.

Error 12203 Unable to connect

A search path or a path in the registry for ...\bis\orawin\bin has not been added.
A TCP/IP stack has not been loaded.
Unable to load SQLORAW.dll
This error is most likely related to incorrect path information in the windows win.ini or the oracle.ini file(s). It may also be the result of an incorrect path in the PATH statement in the registry or LAN search path.
Two additional areas may be related to this error:
1. A product such as Gupta Sql Windows is in the search path. The usdmem.dll, corwin.dll and/or ora7win.dll may load first resulting in the above error.
2. The workstation search path has an oracle.ini file located and being read that has different pathing than the workstation ...\windows\oracle.ini file.

 

 

 


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